Privacy Policy – Bookingbox Ltd

Last updated: 05 April 2026

1. Introduction

Bookingbox Ltd (“Bookingbox”, “we”, “us”, “our”) is committed to protecting your personal data and respecting your privacy.

This Privacy Policy explains how we collect, use, and protect your information when you use our website https://bookingbox.ltd or engage with our services.

2. Company Information

Bookingbox Ltd is a company registered in the United Kingdom.

For privacy-related enquiries, contact:
contact@bookingbox.ltd

3. What Data We Collect

We may collect and process the following types of personal data:

a) Information you provide directly
  • Name

  • Email address

  • Phone number

  • Company name

  • Job title

  • Any information submitted via contact forms, emails, or booking requests

b) Business-related information
  • Company details

  • Commercial interests

  • Project or service requirements

c) Automatically collected data
  • IP address

  • Browser type

  • Device information

  • Website usage data (via cookies or analytics tools)

4. How We Use Your Data

We use your data to:

  • Respond to enquiries and communicate with you

  • Provide and manage our services

  • Process bookings or service requests

  • Improve our website and services

  • Send relevant business communications (where appropriate)

  • Comply with legal obligations

5. Legal Basis for Processing

We process your data under the following legal bases:

  • Contractual necessity – to deliver services you request

  • Legitimate interests – to grow and improve our business

  • Consent – where required (e.g. marketing communications)

  • Legal obligation – to comply with applicable laws

6. Sharing of Data

We may share your data with:

  • Trusted third-party service providers (e.g. CRM systems, email tools)

  • Business partners or collaborators (only where relevant to your request)

  • Professional advisers (e.g. legal, accounting)

We do not sell your personal data.

7. International Data Transfers

Your data may be processed outside the UK.

Where this happens, we ensure appropriate safeguards are in place in accordance with UK GDPR.

8. Data Retention

We retain personal data only as long as necessary:

  • To fulfil the purpose it was collected for

  • To comply with legal or regulatory requirements

9. Your Rights

Under UK data protection laws, you have the right to:

  • Access your personal data

  • Correct inaccurate data

  • Request deletion of your data

  • Restrict or object to processing

  • Withdraw consent (where applicable)

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

10. Cookies

We may use cookies and similar technologies to:

  • Improve website functionality

  • Analyse usage

  • Enhance user experience

You can manage cookie preferences through your browser settings.

(You may also create a separate Cookie Policy page if needed.)

11. Data Security

We take appropriate technical and organisational measures to protect your data against:

  • Unauthorized access

  • Loss or misuse

  • Disclosure

12. Third-Party Links

Our website may contain links to external websites.

We are not responsible for the privacy practices of those websites.
13. Updates to This Policy

We may update this Privacy Policy from time to time.

The latest version will always be available on our website.

14. Tools and Third-Party Processors

Bookingbox uses trusted third-party tools to deliver its services efficiently. These may include:

CRM & Data Management
  • Salesforce – used to manage client relationships, communications, and commercial activities

Internal Collaboration & Documentation
  • Notion – used for internal project management, documentation, and operational workflows

Communication & Meetings
  • Zoom – used for video calls, meetings, and recordings (where applicable)

Payments & Billing
  • Stripe – used to process payments securely

  • We do not store full payment details on our systems

Other Tools (as applicable)
  • Email platforms (e.g. Google Workspace, Outlook)

  • Scheduling tools (e.g. Zoom Scheduler or similar)

  • Analytics tools (if enabled on the website)

How These Tools Process Data

These providers may process:

  • Contact details (name, email, company)

  • Communication data

  • Transaction data (for payments)

  • Usage data (for analytics, if enabled)

All providers are selected based on their compliance with UK GDPR or equivalent standards.

International Processing

Some of these providers may process data outside the UK.

Where this occurs, appropriate safeguards are in place, such as:

  • Standard Contractual Clauses (SCCs)

  • Data processing agreements

Data Protection

We ensure that:

  • Access to your data is limited to relevant parties

  • Data is handled securely

  • Only necessary data is processed

15. Contact

For any questions regarding this Privacy Policy or your data:

contact@bookingbox.ltd